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NNOHA is the largest group of safety-net oral health practitioners in the country, and our members all share a commitment to increasing access to quality oral health care for underserved populations. NNOHA is committed to providing the highest quality resources and support designed to meet the unique needs of our members and their programs.

Job Title

Organization

Website

Contact Email

City

State

Description

Petaluma Health Center

CA

March 9, 2022

Posted  

Petaluma

Description

Are you looking to make a difference in your community by leading a highly functioning dental team at a federally qualified health center?  Are you looking to be part of an engaged administrative team?  Do you want to belong to an organization that allows you to focus on caring for patients and their families? We are nationally recognized for our quality improvement initiatives and the provision of excellent, innovative patient care with superb outcomes. We focus on prevention and care for the whole person by integration with our co-located medical department. We utilize a robust care team model and our patients are happy and engaged in their care. We have state of the art facilities and equipment. We pride ourselves in utilizing the most current dental techniques and materials.


Do you enjoy the outdoors? We are located in beautiful wine country, between rolling hills and the rugged coast. Opportunities abound!


We have been voted as one of the Best Places to work in the Bay area for the past few years. We offer an excellent compensation package along with loan repayment opportunities.


The Dental Team Director is a Dentist that supervises a clinical team and the team operations in the delivery of high quality, timely and accessible dental care. The Dental Team Director ensures that the team achieves productivity and quality goals, compliance with organization policies and procedures and is instrumental with implementation of improvement initiatives at local level. The Dental Team Director assists with recruitment and retention of providers and support staff.   The Dental Team Director will report to the Dental Officer and Direct Reports, The Team Director serves as leader and mentor for their team of Dentists and Back Office Managers.


Areas of Responsibility:

Clinical Duties:

· Delivers high quality of care in basic and advanced dental services in all phases of dentistry to patients of all ages

· Diagnoses and treats patients to achieve excellent results within estimated treatment time with maximum attention to patient comfort

· Delivers treatment plans to patients along with an informed consent discussion surrounding treatment options

· Maintains accurate, timely and up-to-date patient records, logs and reports

· Ensures patient confidentiality consistent with State and Federal law

· Makes appropriate referrals and communicates with specialists

· Oversees and assists with planning and execution of a comprehensive program of preventive dentistry

· Discusses dental needs with patients or patient representatives

· Monitors patient scheduling to ensure efficiency and effectiveness through “perfect day scheduling”

· Provides patient education materials

Management Responsibilities:

· Assists the Chief Dental Officer and the Leadership team in strategic planning of Dental Services.

· Evaluates and manages clinical schedules and operational reports to meet organizational goals in quality, access, patient satisfaction and productivity

· Utilizes operational and clinical audit results to lead the team in initiatives of clinical systems improvements, health information technology innovations, and new models of care delivery

· Collaborates with the Back and Front office Managers to conduct regular team meetings for purposes of quality improvement, provider and staff education, and implementation of policies and procedures

· Supervises Providers and the Back-Office Manager via goal setting, coaching, and mentoring to achieve organization goals

· Conducts Provider and Back-Office Manager evaluations via chart audit, direct observation, and analysis of patient and staff satisfaction surveys for purpose of quarterly and yearly review

· Trains and orients new clinical staff in the organization’s delivery of patient care

· Assists the Chief Dental Officer in recruitment of new providers and clinical support staff and maintains programs for staff retention

· Maintains clinical personnel records

· Reviews and approves timecards, time off requests and reimbursements

· Conducts monthly All Staff Meetings, Team Director Meetings, Peer Review meetings and other meetings as assigned by the Chief Dental Officer

· Assists the Chief Dental Officer as needed in any of the following areas of directorship: Health Information Technology, Specialty Access, Risk Management and Compliance, Quality Improvement, School Based Programs, Continuing Dental Education, and Special Programs

· Assists the Chief Dental Officer in strategic planning and utilization of Dentists, RDHs and RDAs/DAs and other support staff at the health center

· Maintains all policies and procedures related to provision of care by Dentists and other clinical support staff. Ensures staff compliance with policies and procedures

· Assists in management of other teams and departments as appropriate to scope of practice and as assigned by the Chief Dental Officer

· Supervises the Equipment maintenance and repairs program for the site

· Ensures all maintenance protocols are completed in a timely manner and all necessary documentation is complete and current

· Ensures continual readiness to meet Joint Commission standards

· Leads the safety and compliance program for the team

· Approves orders for equipment, supplies and materials up to a limit decided by the Chief Dental Officer. Keeps spending within budget.

· Assists with the budgeting process.

· Actively participates in quality improvement initiatives.

· Assists the Chief Dental Officer with documentation, investigation and follow up of incident reports and complaints

· Assists with Daily billing audits and various department reports

· Monitors compliance with all applicable State and Federal regulations, including but not limited to, OSHA, CalOSHA and infection control guidelines

· Works with the Grants department as necessary

· Manages off- site programs and staff as needed

Other Duties:

· Assists the Chief Dental Officer with other duties as needed


Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Education/Experience:

· Graduate from an ADA accredited Dental School

· Current or eligible for California License and DEA

· Four or more years of experience providing dental care in good standing

· Experience in the FQHC setting and/or dental leadership role

· Master of Public Health preferred


Desired Skills:

· Knowledge of legal and ethical standards for the delivery of dental care

· Knowledge of related accreditation and certification requirements

· Knowledge of quality, safety, and/or infection control standards

· Knowledge of current principles, methods and procedures for the delivery of dental evaluation, prevention, diagnosis and treatment


Licenses and Certifications:

· State of California License

· Federal DEA Registration

· Must maintain CDE as required for certification renewals

· Must be CPR Certified


Language Skills:  Ability to read, analyze and interpret common technical journals, financial reports and legal documents. Ability to communicate with customers, regulatory agencies or members of the business community. Bilingual in English and Spanish, both written and verbal preferred.


Mathematical Skills:  Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals at a college level.


Reasoning Ability:  Ability to define problems, collect data, establish facts and draw conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer Skills:  High level of computer literacy and proficient in MS Office (Word, Excel and Outlook). Advanced user of electronic dental record.


Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Movement within health center complex environment repeatedly throughout the day

· Ability to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions

· Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actions for extended periods of time

· Ability to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population

· Ability to give and follow verbal and written instructions with attention to detail and accuracy

· Must have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors

· Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)

· Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool

· Ability to grasp, hold and pick up and reach with hands and arms

· Ability to frequently lift and or move up to fifteen (15) pounds

· Ability to occasionally lift and carry up to thirty-five (35) pounds (periodic lifting of supplies or equipment)

· Ability to coordinate multiple tasks simultaneously

· Ability to travel to and from other health center sites and community locations


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The work environment is a clean, well-lit, well-ventilated, and temperature controlled environment.  The noise level in the work environment is usually moderate.


Acknowledgment: This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position.  The Employee may be required to follow any other job-related instructions and to perform any other job-related duties requested.


To apply please send CV to Nick Garcia ngarcia@phealthcenter.org

Salary

Desired Start Date

Dental Team Director

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