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Programs | NOHLI | Curriculum

CURRICULUM

Programs | NOHLI

Leadership

  • Expose new FQHC Dental Directors to the concept and application of effective leadership

  • Describe methods in leadership and working within the Health Center’s administrative team

  • Discuss applications of leadership in Health Center financial planning, data monitoring, outreach, and team building

Health Center Fundamentals

  • Discuss the characteristics of Health Center patient populations

  • Recognize common terms used to reference Health Center oral health programs

  • Describe how Health Centers are financed

  • List Health Center partners

Workforce & Staffing

  • Understand statistics and issues around the current HC workforce to inform recruitment methods and strategies

  • Develop an effective hiring process

  • Foster a positive work environment to maximize retention

  • Develop ideal staffing and equipment ratios for your program

  • Understand how students, hygienists and new dental team members might be effectively utilized

Quality

  • Understand the importance of quality

  • Distinguish between quality assurance (QA) and quality improvement (QI) systems

  • Develop quality plans and measures for a dental program that will drive progress towards population health status goals

  • Explore the role of leadership and quality

Risk Management

  • Understand what risk management is and the role of a Dental Director

  • Identify the risk areas in a Health Center dental program

  • Learn the advantages and disadvantages of the available risk assessment tools

  • Understand how to set up a good risk management process

Financials

  • Develop a financial strategy

  • Become familiar with common Health Center financial terms

  • Understand basic Health Center financial tools

  • Locate and utilize helpful resources

Patient Centered Health Home

  • Describe medical-dental integration activities in early adopter Health Centers

  • Understand the characteristics of Health Centers that have achieved high levels of medical-dental integration

  • Develop strategies to overcome integration barriers

  • Apply best practices from early adopters

"Boot Camp weekend was a wonderful way for all of us scholars to network, share ideas and problems, and most of all, come together to learn. I have learned so much from all the trainings and opportunities. I highly recommend the program to other Dental Directors.”


-Lisa Bozzetti, DDS, Cohort 1

Dental Director, Virginia Garcia Memorial Health Center Hillsboro, OR

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NNOHA is the largest group of safety-net oral health practitioners in the country, and our members all share a commitment to increasing access to quality oral health care for underserved populations. NNOHA is committed to providing the highest quality resources and support designed to meet the unique needs of our members and their programs.

Curriculum

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